Return & Refund

Delivery Options Overview

Mufaddal Fono Trading L.L.C

Website: https://mfonoae.com

Email: sales@mfonoae.com

Contact: +971 56 117 1858

Country: United Arab Emirates


1. Return Eligibility

At Mufaddal Fono Trading L.L.C, we accept returns within:

7 calendar days

from the date of delivery or store collection.

Returns are accepted for:

  • Defective products

  • Non-defective products


2. Product Condition

To qualify for return or exchange:

  • The product must be new and unused

  • The product must be in original packaging

  • All accessories, manuals, warranty cards, and seals must be included

  • The original invoice must be provided

Products that show signs of use, damage, scratches, or missing packaging will not be accepted.


3. Exchanges

We accept exchanges within the 7-day return window.

Exchanges are subject to:

  • Product availability

  • Inspection and approval


4. Return Methods

Customers may return products through:

  •  In-store return

  • Drop-off at an authorized return location

(Shipping return instructions will be provided upon request.)


5. Restocking Fees

No Restocking Fees

We do not charge any restocking fees for approved returns.


6. Refund Processing Time

Once the returned item is:

  • Received

  • Inspected

  • Approved

Refunds will be processed within:

7 business days

Refunds will be issued to the original payment method used during purchase.


7. Non-Returnable Items

Returns will not be accepted in the following cases:

  • Used products

  • Products without original packaging

  • Products damaged by misuse

  • Products missing accessories or components


8. Inspection & Approval

All returned products are subject to inspection before approval.

Mufaddal Fono Trading L.L.C reserves the right to reject returns that do not meet the stated conditions.


9. Contact Information

For return or refund requests, please contact:

sales@mfonoae.com
https://mfonoae.com

Contact: +971 56 117 1858

Standard delivery Get it in 24hrs - 3 working days